I have a Trojan horse virus on my iPhone 8’s and iPad Pro

How in the world do I get rid of it cause the email they sent me said they can access all my personal information and turn on my camera, microphone any time they want and they want me to pay them or they will release my photos all over social media, that said they infected me with a malware virus From a bad site and they are saying it cannot be detected

iPhone 8

Posted on Aug 17, 2019 09:56 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2019 10:19 AM

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


As long as you didn't send any information there is nothing to worry about.

Similar questions

6 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have a Trojan horse virus on my iPhone 8’s and iPad Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.