You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

locked out of iPhone 7

My phone locked last night. I know my passcode, but it doesn't work. Can't seem to be able to sync phone to iTunes. Yikes. Any suggestions?


iPhone 7

Posted on Aug 17, 2019 8:08 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2019 8:21 AM

If your passcode isn't working, you need to wipe the phone.


See here: https://support.apple.com/en-us/HT204306


~Lyssa

1 reply

locked out of iPhone 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.