You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Security

How do I reset my security questions when there’s insufficient information?

Posted on Aug 10, 2019 7:38 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2019 7:58 AM

Hey,

(**according to apple)

  1. Go to iforgot.apple.com.
  2. Enter your Apple ID, then select Continue.
  3. Choose the option to reset your security questions, then select Continue.
  4. Enter your Apple ID password, then select Continue. 
  5. Follow the onscreen steps to verify your identity. The information you’re asked to provide may vary based on your account details and other factors. If you don't get any options to verify your identity, you can't reset your security questions at this time.
  6. Choose new security questions and answers and select Continue.

(https://support.apple.com/en-us/HT201485)

----

If you still can't reset them, try to contact apple support at :

https://getsupport.apple.com/


best regards !

1 reply
Question marked as Top-ranking reply

Aug 10, 2019 7:58 AM in response to EliNH19

Hey,

(**according to apple)

  1. Go to iforgot.apple.com.
  2. Enter your Apple ID, then select Continue.
  3. Choose the option to reset your security questions, then select Continue.
  4. Enter your Apple ID password, then select Continue. 
  5. Follow the onscreen steps to verify your identity. The information you’re asked to provide may vary based on your account details and other factors. If you don't get any options to verify your identity, you can't reset your security questions at this time.
  6. Choose new security questions and answers and select Continue.

(https://support.apple.com/en-us/HT201485)

----

If you still can't reset them, try to contact apple support at :

https://getsupport.apple.com/


best regards !

Security

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.