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media keys

Hello there,


my media keys "play/pause" , "forward", "backward" do not work anymore under Mojave 10.14.5.

I already googled a little and mostly found this possible issue: https://major.io/2014/07/30/playpause-button-stopped-working-in-os-x-mavericks/


But: I do not have Chrome installed.


Does anyone have any idea what's could be wrong?

Greets,

Michael

iMac Line (2012 and Later)

Posted on Aug 8, 2019 7:17 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2019 2:37 AM

In addition to the good suggestions you already got, test to see if:

-the media keys work on a different account (you can use the guest account for this test)

-the media keys work on your account when booted in Safe Mode


If the matter is still unresolved, Please run Etrecheck and post its full report here.

Use the “additional text” button and paste the report into the text box.

5 replies
Question marked as Top-ranking reply

Aug 9, 2019 2:37 AM in response to Khymon1

In addition to the good suggestions you already got, test to see if:

-the media keys work on a different account (you can use the guest account for this test)

-the media keys work on your account when booted in Safe Mode


If the matter is still unresolved, Please run Etrecheck and post its full report here.

Use the “additional text” button and paste the report into the text box.

media keys

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