You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple gift card

this is my first time to try gift card. When i tried to redeem code it says my gift card is not properly activated. How can i solve this problem?

Posted on Aug 1, 2019 2:33 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2019 3:06 AM

Take it back to the store you bought it from and ask them to activate it properly. If they can't or won't do so try contacting iTunes Support as instructed to do (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Aug 1, 2019 3:06 AM in response to ushreya

Take it back to the store you bought it from and ask them to activate it properly. If they can't or won't do so try contacting iTunes Support as instructed to do (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Apple gift card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.