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Doanique Author

Level 1

8 points

Accidental damage Macbook air

My Macbook Air screen has been cracked accidentally. I bought it a month ago, it's still under warranty.. Does Apple fix that for free?

MacBook Air

Posted on Jul 30, 2019 1:24 PM

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Top-ranking reply

Level 10

471,759 points

Posted on Jul 30, 2019 1:26 PM

Warranty does not cover accidental damage. If you purchased AppleCare+, that does cover up to 2 incidents for a fee. See: AppleCare+ - Mac - Apple

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3 replies

Top-ranking reply

Level 10

471,759 points

Jul 30, 2019 1:26 PM in response to Doanique

Warranty does not cover accidental damage. If you purchased AppleCare+, that does cover up to 2 incidents for a fee. See: AppleCare+ - Mac - Apple

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Level 10

471,759 points

Jul 30, 2019 1:50 PM in response to Doanique

Sorry, no. You would have to buy it within 60 days of purchasing your Mac and before it was damaged. I only mentioned it as I have seen other reports here of people forgetting that they had purchased it.

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Doanique Author

Level 1

8 points

Jul 30, 2019 1:27 PM in response to FoxFifth

So if I purchase that now they will help me, even though the damage was before the purchase of Apple Care Plus?

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Accidental damage Macbook air

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