itunes wont update my iphone

My itunes and iphone have all the new updates but still my itunes wont backup my phone. What do i do?

iPhone 7 Plus

Posted on Jul 27, 2019 11:01 AM

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Question marked as Top-ranking reply

Posted on Jul 27, 2019 3:56 PM

“All the new updates” does not tell us anything when discussing iTunes on your Mac.


We need to know the iTunes version number, and your MacOS name and number. Your iTunes may well be too old to support the current iOS version.


You have also not told us what messages you see when you attempt the backup.

8 replies
Question marked as Top-ranking reply

Jul 27, 2019 3:56 PM in response to izellalala

“All the new updates” does not tell us anything when discussing iTunes on your Mac.


We need to know the iTunes version number, and your MacOS name and number. Your iTunes may well be too old to support the current iOS version.


You have also not told us what messages you see when you attempt the backup.

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itunes wont update my iphone

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