Apple Watch activity rings

My activity rings are not moving but I clearly am! It is not showing my calories or my steps on my rings. It just has all zeros all day! I have tried resetting the watch and even erasing it and setting it up as a new watch. Nothing works! Help!

Apple Watch

Posted on Jul 25, 2019 7:42 PM

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apple watch move ring closing when not moving or doing anything My move ring closes quick and I done everything calibrated it does nothing factory reset does nothing the morning I put the watch on my wrist and like 5 minutes later it done like 20 kcals and I've done nothing to earn the kcals by time I go to the kitchen for coffee 50 kcals done by the end of the day I've done 762 kcals it was ok 2 weeks ago I was closing the rings normal doing fitness + now with this happening I am just closing the red ring in a couple of minutes. The standing ring and exercise ring is ok not closing its the move ring that's closing fast is there anything I could do to stop it from closing quick
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Activity not tracking for exercise I bought a new Apple Watch, Series seven. My calorie ring and stand up ring are closing no problem but for my exercise it always just get stuck at six minutes. With my job I always close my ring and sometimes even Double my goal. I tried everything I could find online to check if my settings need to be changed. Or any other suggestions?
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My watch will not count my workout calories in the active calories ring. It will say I worked out, it will tell me the amount of calories I burned, but then it will not include them in the move ring. WHY? It is driving me crazy. I have never had this issue before, it just started happening after the update. My watch will count my burned calories during workouts, and if I burn enough, I will even get the notification "You closed your move ring!" Then I finish the workout, and I look at my rings and the move ring is not closed and doesn't even include the calories I just burned for the workout. My watch still has the workout in the fitness - example: 5 miles run and I burned 480 active calories, 520 total calories. So the workout is there, but it will not show up in the ring. So even though I closed the ring, it isn't closed. WTF is going on? I'm one of the avid "I have to close the rings" people. This is driving me crazy. I've turned it off, I've unpaired it, I don't know what else to do. This doesn't happen every single time, but it has been happening 8/10 times. Do I need a replacement watch? Help!
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1 reply

julieda

Level 7

32,036 points

Jul 26, 2019 7:16 AM in response to VictoriaC1992

Give Apple Support (or Chat)...https://www.apple.com/contact/.

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Apple Watch activity rings

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