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Problem

Dear, Apple Support 

it says that when i am getting the credit card details on my iPhone 4.....it always says that when i click continue please contact itunes support to complete this transaction!!

iPhone 7, iOS 12

Posted on Jul 22, 2019 2:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2019 2:55 AM

Perhaps something is wrong/uncomplete in your payment info.

And, if you get that message, you need contact iTunes Store Support. Explain your problem filling out and submitting this form:--> iTunes Store – Contact Us – Apple Support

Regards

Giulio


2 replies

Jul 22, 2019 2:58 AM in response to harbi160

Hi!


Your question seems similar to the one you can find through this link: https://discussions.apple.com/community/itunes


Your request is posted in a community of other iPhone users. If you wish to contact iTunes support you can use the link below.

I hope it sorts out for you. In the top you'll find "contact support".


https://support.apple.com/itunes


If you wish to have a discussion with experts on iTunes i bet you'll find more of them over on the specialized iTunes communities. Use the link below.


https://discussions.apple.com/community/itunes

Problem

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