You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: mctaz
mctaz Author
User level: Level 1
4 points

Iphone contact back up to icloud

I can't seem to get the contacts on my iphone to back up to icloud. I click on "back up now", it goes through a short process and then tells me when the last successful backup took place. But when I go to icloud, the contacts are not all there. What am I missing?

iPhone 6s, iOS 12

Posted on Jul 17, 2019 9:26 PM

Reply
Question marked as Top-ranking reply
User profile for user: ckuan
ckuan
User level: Level 10
120,776 points

Posted on Jul 17, 2019 9:33 PM

  1. Contacts are not part of a backup
  2. The backup is encrypted and cannot be viewed.


To have your contacts on iCloud, make sure:

  1. iPhone's Settings > [your name] > iCloud > Contacts: ON
  2. You do not have any other contacts manager enabled (Yahoo, Gmail, ...)
View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: ckuan
ckuan
User level: Level 10
120,776 points

Jul 17, 2019 9:33 PM in response to mctaz

  1. Contacts are not part of a backup
  2. The backup is encrypted and cannot be viewed.


To have your contacts on iCloud, make sure:

  1. iPhone's Settings > [your name] > iCloud > Contacts: ON
  2. You do not have any other contacts manager enabled (Yahoo, Gmail, ...)
Reply

Iphone contact back up to icloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up