You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Photos not appearing on new phone

I recently bought an iPhone XS and downloaded my photos from my old iPhone 7. However, photos from the last three years are not appearing on my phone even though I backed up everything.

iPhone XS, iOS 12

Posted on Jul 7, 2019 3:24 PM

Top-ranking reply

Demo

Level 10

166,633 points

Posted on Jul 7, 2019 3:29 PM

You are confusing two different processes.

You don’t download photos from another device. You download photos from iCloud. You also said that you backed everything up. If you backup photos with iCloud and you restored the new phone from the backup of the old phone, the photos should be on your new phone, assuming that all of the photos were indeed backed up.

If you were syncing photos with iCloud Photos, you have to enable iCloud photos in the settings again and then the photos should download from iCloud.

View in context

iCloud Photos not appearing on new phone

Similar questions