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Traceybor Author

Level 1

4 points

Subscription

I have tried to get the last subscription that I was billed for off and no luck-I would like a refund bc I don’t use that app-I want it disconnected

iPhone 7 Plus, iOS 12

Posted on Jul 6, 2019 8:09 PM

Top-ranking reply

ed2345

Level 9

62,858 points

Posted on Jul 6, 2019 8:13 PM

Tracey,

If you have an active subscription, you will be billed, even if you don't use it and even if you uninstall the app. If you don't want the subscription, you must cancel it per these steps:

View, change, or cancel your subscriptions

https://support.apple.com/en-us/HT202039

If you were incorrectly charged for some reason, see here:

Request a refund for an App Store or iTunes Store purchase

https://support.apple.com/en-us/HT204084

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Subscription

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