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Photos stopped scanning for Faces

Hello

At the bottom of People in the "Status" are it shows


546 Photos Scanned

54990 Photos Remaining


It has not changed for a LONG time..as one can see


Is there a way to restart this scan for faces?


Thanks

Kevin

iMac with Retina 5K display, macOS 10.14

Posted on Jul 1, 2019 8:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2019 10:44 AM

Photos may be stuck on an image file or a video that cannot be scanned because of a format problem.

Are there any items in your Photos Library in an unusual format? Audio files, older videos inane incompatible format?


You can check for such items with a smart album with the rule "image is not able to upon to iCloud Photos". If this smart album id not empty, export the items in this album from your Photos Library and then delete them from the Photos Library. Then try to reimport them. You will see an error message, if the item are incompatible or Phots will try to convert the format.


have you kept your Mac powered and running at all times, so it can complete the scan over night? You Amy not see any progress for a long time.

1 reply
Question marked as Top-ranking reply

Jul 1, 2019 10:44 AM in response to EarthwayExperience

Photos may be stuck on an image file or a video that cannot be scanned because of a format problem.

Are there any items in your Photos Library in an unusual format? Audio files, older videos inane incompatible format?


You can check for such items with a smart album with the rule "image is not able to upon to iCloud Photos". If this smart album id not empty, export the items in this album from your Photos Library and then delete them from the Photos Library. Then try to reimport them. You will see an error message, if the item are incompatible or Phots will try to convert the format.


have you kept your Mac powered and running at all times, so it can complete the scan over night? You Amy not see any progress for a long time.

Photos stopped scanning for Faces

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