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can’t download apps

ever since i stopped using my old card that got declined, my app store isn’t allowing me to download apps. it’s saying my itunes and app store is disabled. how do i enable it ?

iPhone 8 Plus, iOS 12

Posted on Jun 27, 2019 11:03 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2019 11:52 PM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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can’t download apps

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