You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pay doesn’t open

Hi all,


Since à few weeks, I can’t open Apple Pay with double tap on the side button, nothing shows up anymore. It’s was working like a charm before.

now I have to open wallet and choose a card but I experience big issue with wallet too, takes a very long time to open ( blank screen sometimes), settings of Apple Pay and even App Store take sometimes minutes to open !

in the end, I just can’t use Apple Pay anymore it’s very frustrating.


Anyone experiencing the same ?


bLd

iPhone XR, iOS 12

Posted on Jun 26, 2019 3:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2019 3:50 PM

Hello, did you try going into settings and checking to see if the double tap feature was turned on? Settings>wallet & Apple Pay>turn on Double-click side button. If it is on, turn it off and then turn it back on.

1 reply

Apple Pay doesn’t open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.