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Level 1

4 points

slow icloud backup

Hi, I keep trying to backup my phone with iCloud but it's taking me ages and it's never completed!

iPhone XS Max, iOS 12

Posted on Jun 26, 2019 7:13 AM

Top-ranking reply

Level 10

166,633 points

Posted on Jun 26, 2019 7:34 AM

You can look through the suggestions in here and see if anything helps.

I have problems with iCloud backups from time to time, actually at least once a week. Some of the steps that I go through are.

Cancel the backup, if possible and try again.
If the backup will not cancel I try turning off the switch for iCloud backups. Sometimes that just leads to nowhere and turning off the backup doesn’t work, and I get the “turning off backup” message that never ends. I don’t let it go on for more than a minute or so.
If canceling or turning off the backup fails, I force close the settings app and restart my phone. The I go back into the settings and start a manual backup and that always works for me. You may have to turn iCloud backups on again, but like I said, this always works for me.

YMMV.

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