aspen176 Author

Level 1

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phone is disabled

my iPhone is disabled and won't let me connect to iTunes is there any other way to fix it?

iPhone XS Max, iOS 12

Posted on Jun 23, 2019 08:32 PM

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Level 10

235,643 points

Posted on Jun 23, 2019 09:39 PM

See this for putting the device into Recovery Mode, If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Make sure that you have the latest version of iTunes on the computer.

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Top-ranking reply

Level 10

235,643 points

Jun 23, 2019 09:39 PM in response to aspen176

See this for putting the device into Recovery Mode, If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Make sure that you have the latest version of iTunes on the computer.

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Level 10

271,426 points

Jun 23, 2019 08:46 PM in response to aspen176

aspen176 wrote:

is there any other way to fix it?

No.

If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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phone is disabled

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