iPhone 7plus speaker grayed out

Today, June23rd 2019, my speaker button is grayed out and noise cancellation option is no longer on my phone. I can make calls but I cannot hear them nor can they hear me. The first issue I found on this problem dated back to 07-2015, why isn’t this fixed by now? Why did it just happen on my phone?

iPhone 7 Plus

Posted on Jun 23, 2019 05:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2019 09:25 PM

Your internal speaker is out. Happened to both my iPhone 7. Took it to apple store they ran test on it and that was problem. They could fix it, but I had insurance and it was cheaper to get a new phone.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 7plus speaker grayed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.