You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just bought this MacBook last week and I am loving it. The only problem I have is that the screen makes a crinkly sound when I open it fully. I believe it's the monitor cable that connects to the logic board - I can see it through the hinge. Is this something that is normal due to the size or should I be concerned? Everything looks and works great right now
Thanks
MacBook, macOS 10.14
Hello jtobinrock,
Thank you for using Apple Support Communities.
I understand that you hear some noise when opening your MacBook and you can see the monitor cable through the hinge when it is open. I would recommend contacting an Apple Store or Authorized Service Provider and take it in to have them take a look at it. You can use this link to contact them to set up an appointment to have a look.
Best regards.
Hello jtobinrock,
Thank you for using Apple Support Communities.
I understand that you hear some noise when opening your MacBook and you can see the monitor cable through the hinge when it is open. I would recommend contacting an Apple Store or Authorized Service Provider and take it in to have them take a look at it. You can use this link to contact them to set up an appointment to have a look.
Best regards.
video ribbon cable caught in screen hinge
