Chanler_mom Author

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Fraudulent Charges

I have noticed charges to my bank account from iTunes that are not mine. What do I do to get this fixed?

Posted on Jun 21, 2019 12:56 PM

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Posted on Jun 21, 2019 01:05 PM

See: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

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Two unsolicited purchases from Itunes... Hello there, I have noticed two apple.com/bill charges in my bank account ($19.99 and $9.99) occurring at the same time on the same day (10.11AM Nov 21st). I was online at that time on another page, so definitely not me. It says it was an Itunes purchase, but I did not make ANY purchases, no-one else in my family uses it, I have no subscriptions. Basically, I don't use itunes. Nothing shows up on my account when I log in. No help from Apple available, because I'm based in Cambodia. The charges came from Ireland so my bank tells me. Have I been hacked? How do I track it and get a refund and stop this from happening again? Thank you in advance.
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Jun 21, 2019 01:05 PM in response to Chanler_mom

See: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

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Fraudulent Charges

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