You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, I had an iPhone with iOS 12.4 installed and did a backup on iTunes. When I bought a new one and wanted to restore the backup it wouldn't let me because the software installed on the iPhone (iOS 12.3.1) was outdated by the 12.4 and now I can't download iOS 12.4 to match it with the one on my iTunes backup so I cant recover all my data.
Thanks in advance!
iPhone XS, iOS 12
iOS 12.4 has not been released, so you must have a beta version. You cannot restore a newer version to a phone with an older version. As it's a beta you cannot install it on your XS either.
iOS 12.4 has not been released, so you must have a beta version. You cannot restore a newer version to a phone with an older version. As it's a beta you cannot install it on your XS either.
Cant restore backup & iOS 12.4
