Apple Music

My subscription on Apple Music was inactive, but money were taken from my card few hours ago. I couldn’t find this operation in purchase history, but I can send you screenshots of my card operations. Please do something with it and give me back my money.

iPhone SE, iOS 12

Posted on Jun 4, 2019 01:03 AM

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Question marked as Top-ranking reply

Posted on Jun 4, 2019 01:39 AM

These are user forums, we are forums, nobody on here will give you any money.


If it shows on your iTunes account's purchase history (e.g. it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support ; nor on someone else's account) contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)


1 reply
Question marked as Top-ranking reply

Jun 4, 2019 01:39 AM in response to Katherine_Shurova

These are user forums, we are forums, nobody on here will give you any money.


If it shows on your iTunes account's purchase history (e.g. it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support ; nor on someone else's account) contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)


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