iTunes Library

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iTunes Library

I added a few videos (.mkv) to the Home Videos section of iTunes. I also deleted one video from iTunes. All this happens successfully and I can also play the added videos from iTunes.

When I quit iTunes and re-start it, iTunes seems to pick up the older version of my library and the deleted video is back. Also the added videos have disappeared. However, I can see them using Finder in the ...>itunes>itunes music>Home Videos Folder.

Please help resolve this.

Akshaya

iMac with Retina 5K display, macOS 10.14

Posted on May 29, 2019 11:32 PM

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Answer 1

Top-ranking reply

turingtest2

Level 10

277,705 points

May 30, 2019 09:07 AM in response to Akshayag

Check for large numbers of hidden .tmp files in your iTunes folder and/or see Repair security permissions for iTunes for Mac - Apple Community. Do you have any third party anti-virus software? It sounds as if the updated library file that should be created after you make changes isn't being saved or renamed properly, so next time you open iTunes you still get the old version of the library.

tt2

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Answer 2

Akshayag Author

Level 1

10 points

May 30, 2019 05:07 PM in response to turingtest2

I have about 1200 .tmp files. Can I delete them safely? Kindly advise.

Also the security permissions are as specified in the link you sent me.

I have Kaspersky - but I keep it switched off and only do a periodic scan and switch it off again.

Thanks

Akshaya

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Answer 3

Akshayag Author

Level 1

10 points

May 30, 2019 05:38 PM in response to turingtest2

I deleted all the .tmp files. Still doesn't solve the problem. It is still creating .tmp files.

Also I noticed that the Previous itunes Library folder has a lot of old libraries - should I remove them?

The actual itunes Library.itl has a last updated date of 2018!

Appreciate further advise.

Regards

Akshaya

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iTunes Library

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