My warranty is still valid and my screen is cracked. Apple shop is telling me that the warranty does not include this damage and i have to pay the same amount (380$) to change the SCREEN like anyone without a warranty. Can you please confirm?
Any physical damage is NOT covered by the one year limited warranty. That warranty only covers manufacturing defects. A cracked screen is not a manufacturing defect.
See >>> https://www.apple.com/legal/warranty/products/ios-warranty-canada-english.html
If you have purchased the AppleCare+ agreement, that would cover physical damage.
Correct. Physical damage is not covered by a standard warranty.
Thank you very much, in this case do apple change the screen or entire phone for fixing the damage? (Payable)
I would have no way of knowing what Apple may do for you.
Best to ask whoever gave you that price.
What does the warranty cover under rapair?
