You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Roblox

I am trying to make a purchase on an app for my son and keep getting the message that purchase could not be completed.

iPhone 6 Plus, iOS 12

Posted on May 26, 2019 8:50 AM

Top-ranking reply

Level 2

409 points

Posted on May 26, 2019 9:54 AM

Here are some things to double check:

Make sure you are signed into an Apple ID with either a credit card, or a gift card balance.
Make sure you are properly connected to the internet.
Restart your iPhone just to see if that will work out any bugs.

View in context

Similar questions