You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Air stuck in install fail cycle

I was installing the latest update to OS, and during the install (38mins left approx) it keeps failing. I ran the diognasitc and it has come back that there is no issue. tried a number of times to restart and the install keeps failing at the same point....I've managed to restart it in macOS recovery at this point. Anybody have idea what to do next?

MacBook Air 13", macOS 10.13

Posted on May 15, 2019 2:58 AM

Reply
Question marked as Top-ranking reply

Posted on May 15, 2019 8:48 AM

Try installing the update while in Safe Mode.

Use safe mode to isolate issues with your Mac - Apple Support

2 replies

MacBook Air stuck in install fail cycle

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.