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Disabled account

If I wanted to download an app it’s telling me my account is disabled but it says different in my account settings

iPhone 8 Plus, iOS 12

Posted on May 14, 2019 10:29 PM

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Question marked as Top-ranking reply

Posted on May 15, 2019 6:53 AM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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Disabled account

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