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Phone set-up on new IPhone XR for receiving incoming messages

My son just set up my new IPhoneXR by moving things off my old IPhone - my voicemail component of my phone is not functioning. My original outgoing message plays to incoming calls, but my phone is not recording incoming messages/caller's ID.


What do I need to do to set this up?,

iPhone XR, iOS 12

Posted on May 14, 2019 7:07 AM

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Question marked as Top-ranking reply

Posted on May 14, 2019 7:21 AM

Contact your carrier. Voicemail is a carrier function. That sounds like they need to reset your voicemail box.

1 reply

Phone set-up on new IPhone XR for receiving incoming messages

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