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Disabled account

When I try to update an app or purchase an app on my phone says account is disabled.

I updated/changed my password and can log in but can't update or buy apps.



iPhone 8, iOS 12

Posted on May 13, 2019 11:07 AM

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Question marked as Top-ranking reply

Posted on May 13, 2019 11:11 AM

If the message states that your Apple ID is disabled for security reasons see: If your Apple ID is locked or disabled - Apple Support


If it states that it is disabled in the App Store and iTunes, contact Apple support. See: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

1 reply
Question marked as Top-ranking reply

May 13, 2019 11:11 AM in response to 27g

If the message states that your Apple ID is disabled for security reasons see: If your Apple ID is locked or disabled - Apple Support


If it states that it is disabled in the App Store and iTunes, contact Apple support. See: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Disabled account

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