How to change my region?

I just moved from Australia to Mongolira.

But I can't change my region.

That's why I can't update and I can't put my new payment method

iPhone 7, iOS 12

Posted on May 6, 2019 11:50 PM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2019 6:19 AM

You need a zero account balance, you need to cancel all your subscriptions, you need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

3 replies
Question marked as Top-ranking reply

May 7, 2019 6:19 AM in response to EnkhtsetsegGanbat

You need a zero account balance, you need to cancel all your subscriptions, you need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

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How to change my region?

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