Apple Music

I lost all of my Apple Music after years of downloads and research, over a terabyte is just gone like a Thanos Snap.


help please!

iPhone 7

Posted on May 4, 2019 03:27 PM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2019 05:32 PM

Did your subscription expire? If it did and there was no valid payment method to renew it, the music is gone


Check your payment method is verified

https://support.apple.com/en-ca/HT201266

And check the status of your subscription to see if it’s still active

View, change, or cancel your subscriptions - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.