I wrote the wrong password (I guess) like 2 times and when i requested the password recovery it was denied and not my account is locked.
It is my work account so its really important but I couldn't reach chat support and phone support is not available in my region
iPhone 16 Pro, iOS 18
If your Apple Account is locked, not active, or disabled
Learn what to do if you can’t sign in to your Apple Account or Apple services because your account is locked, not active, or disabled.
If your account has been disabled for security reasons
If you see one of the following messages, your Apple Account locked automatically to protect your security and you can’t sign in and use any Apple services:
You or someone else might have entered your password or other account information incorrectly too many times. To regain access, you need to reset your password.
Learn how to reset your Apple Account password
If your Apple Account is locked or not active
If you see a message that says your Apple Account is locked or not active, you might be able to request access to your account by tapping Request Access right from the alert.
You can also request access to your account.
If you can’t regain access to your Apple Account
When you request access to your locked Apple Account, you might get an alert that says, “This Apple Account is locked and can’t be used” or your request might be denied.
If you can’t regain access to your Apple Account:
If your Media & Purchases account has been disabled
If you see a message that says “Your Media & Purchases account has been disabled,” you might be able to request reactivation by tapping Continue right from the alert.
You can also request reactivation.
I already tried everything you said that its in the apple support page. I can't create a new account as its my work mail. I need to either unlock the account or detach my email from that account.
My request to change password was denied (idk why as I have access to the mail and phone number)
So I really need to speak with someone from support, phone support is not available in my region so I need live chat support. Thanks
Seems you did not read this... on the bottom because if you do click on that link that will open a window to chat with a apple agent
If your Media & Purchases account has been disabled
If you see a message that says “Your Media & Purchases account has been disabled,” you might be able to request reactivation by tapping Continue right from the alert.
You can also request reactivation.
The apple support site link only has articles... May be an issue with my location ?
Click on that other link Apple's support site, if you have location disable in that Mac o PC that is why did not show anything
how do i chat with apple support, work account locked
