My apple account was blocked from App Store I find out when I want to updated my app and can’t update it it was saying my apple account as been blocked in App Store how can I unlocked it so I can updated my app
Apple usually locks an account when the user has an outstanding unpaid balance.
You will need to speak to Apple Support to clear the issue.
World-wide Apple Support -
Contact Apple Support - Apple Support
Support by phone, email or chat -
M1 Mac mini, macOS 26.2; Watch, Series 10 GPS-only, watchOS 26.2; iPhone 16, iOS 26.2; TV 4th Gen, tvOS 26.2 HomePods, audioOS 26.2
Apple usually locks an account when the user has an outstanding unpaid balance.
You will need to speak to Apple Support to clear the issue.
World-wide Apple Support -
Contact Apple Support - Apple Support
Support by phone, email or chat -
M1 Mac mini, macOS 26.2; Watch, Series 10 GPS-only, watchOS 26.2; iPhone 16, iOS 26.2; TV 4th Gen, tvOS 26.2 HomePods, audioOS 26.2
Hello,
If a message says 'Your Media & Purchases account has been disabled' - Apple Support read that eponymous support article if you see that message or one saying: “You cannot login because your account has been locked.” This is not something anybody on this forum can resolve for you. Tap or click on this link and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
or for additional telephone contacts refer to: Contact Apple Support - Apple Support
The special contact link I provided above is the most direct contact method to get to the right people at Apple and it is the one Apple suggests you use. If it does not work for you, try using the link in the support article or contact Apple starting at the top level general support link at Contact - Official Apple Support . 😉
If it is another reason, post with more details.
How to unlock Apple account blocked from App Store?
