Apple Music app cannot connect to the internet on iPhone

My apple music app says that it cannot connect to the internet REGARDLESS of whether I'm using cellular or my wifi. How to fix?


[Re-Titled by Moderator]

Original Title: Music DC

iPhone 17 Pro, iOS 26

Posted on Dec 12, 2025 7:39 PM

Reply
1 reply

Dec 21, 2025 2:05 PM in response to MusicDC

Hi MusicDC.

welcome to this Apple (user-to-yser) Community!


Re: Apple Music app cannot connect to the internet on iPhone ... cellular or my wifi. How to fix?

You may want to try the steps in the linked trouble-shooting article below:

See what to do: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

________

If needed: Apple's Music Support website (info. / support / contact options etc.)

Music - Official Apple Support

Apple Music app cannot connect to the internet on iPhone

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