What does the error '-25308 requested by: accountsd' mean during Apple ID setup on a used Mac?

Hello,


i bought a used mac because mine just stopped working and while setting it up, it asked for my apple id. After entering my information, a message saying “-25308 requested by: accountsd” popped up. What does this mean?



[Re-Titled by Moderator]

Original Title: -25308 requested by: accountsd

MacBook Pro 13″, macOS 14.3

Posted on Dec 8, 2025 4:48 AM

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1 reply

Dec 8, 2025 6:52 AM in response to feben225

For a generic, numeric, unknown "error”, or simply unhelpful messages, I suggest you contact Apple.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.


Was the Mac properly set up by the previous owner? What to do before you sell, give away, trade in, or recycle your Mac - Apple Support



What does the error '-25308 requested by: accountsd' mean during Apple ID setup on a used Mac?

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