iOS Mail app displaying same QR

I was sent two similar emails from iOS Mail app (for an online order return) each with unique QR codes as attachments. The emails I received in my own iOS Mail had only the first of the QR attachments , ie the separate emails had both ended up with the *same* attachment.

iPhone 11, iOS 26

Posted on Nov 29, 2025 6:44 AM

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Question marked as Top-ranking reply

Posted on Dec 8, 2025 1:30 AM

The Mail app reused a cached QR image because the two emails had similar attachment metadata. The actual QR codes on the server are still different. Forwarding the emails, viewing them on another device, saving the attachments, or resetting Mail’s cache will reveal the correct, unique QR codes.


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iOS Mail app displaying same QR

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