Mac mini electric shock
Is it normal that I felt a mild electric shock whenever I touched my Mac Mini or any other device that had been charging from it, such as the Magic Keyboard or iPhone?
Mac mini, macOS 26.1
Is it normal that I felt a mild electric shock whenever I touched my Mac Mini or any other device that had been charging from it, such as the Magic Keyboard or iPhone?
Mac mini, macOS 26.1
Is it a mild, short shock? Do you live in a dry climate? Do you wear fuzzy acrylic clothing? In other words, is it a static electricity shock? You may need to ground yourself before touching something electric. Static electricity is not unusual in winter where I live.
If you think it is an issue with the electronics of the device, get Apple to take a look at it. Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations
How to make a Genius Bar appointment
1. Go to Genius Bar Reservation and Apple Support Options - Apple
2. Go to "Get hardware help".
3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"
4. Sign in with your Apple ID
or:
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple Support - Apple Support
Is it a mild, short shock? Do you live in a dry climate? Do you wear fuzzy acrylic clothing? In other words, is it a static electricity shock? You may need to ground yourself before touching something electric. Static electricity is not unusual in winter where I live.
If you think it is an issue with the electronics of the device, get Apple to take a look at it. Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations
How to make a Genius Bar appointment
1. Go to Genius Bar Reservation and Apple Support Options - Apple
2. Go to "Get hardware help".
3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"
4. Sign in with your Apple ID
or:
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple Support - Apple Support
A quick static discharge is not good for the Mac mini or other connected devices.
A continuous electric discharge is very dangerous to people, the Mac mini and other devices.
If you are experiencing any static or continuous electrical discharge...?
You should disconnect everything and call a certified electrician before someone is electrocuted.
Thank you for participating in the Apple Support Community.
We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Mac mini electric shock