Issue setting up an eSIM, the eSIM section does not appear.

Hello, I’m having an issue setting up my eSIM. I’m using an iPhone 14 Pro and tried adding an eSIM, but the “Cellular Data” section doesn’t show any eSIM option, it really doesn’t appear. However, when I search “eSIM” in the Settings search bar, it says the section does exist. How can I access it?

MacBook Pro 13″, macOS 15.6

Posted on Nov 28, 2025 8:58 AM

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Posted on Nov 29, 2025 7:51 AM

That device was originally sold for the China, Hong Kong, Macao market. it does not have an eSIM. It can accept two physical Nano-SIM cards.

5 replies

Issue setting up an eSIM, the eSIM section does not appear.

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