Very unpleasant and concerning encounter with an employee in Apple Store yesterday - surely there has to be a better way than a letter to Ireland to raise this? No e mail addresses, no calls being answered. Any clues how to raise this quickly?
[Re-Titled by Moderator]
Original Title: Concern about Apple Store
Apple doesn't do support by email. Probably too time consuming.
Speak with the manager or click on this link for Apple products feedback links --> Product Feedback - Apple
Apple may not respond but your comment will be read.
Contact the store manager in person.
Thank you - product feedback categories don't make it easy. The lunacy of a company enabling digital using pigeon post!
Can't get anyone to pick up the phone
Lemon60 (Author)
Perhaps the store's in North Ireland/UK?
No separate one's listed, via US webpage
shows us 'Ireland' properly?
Store List - Retail Apple Store - Apple
//www.apple.com/retail/storelist/
Belfast - Apple Store - Apple (UK)
//www.apple.com/uk/retail/belfast/
As my reply is much later from AK, content
could be well out of date/time sych for you.
..I've tried pigeon post before to Australia.!
Lemon60 (Author)
Maybe if you could see what else via webpage
can be done, before you get to an Apple Store?
Genius Bar Reservation and Apple Support Options - Apple (UK)
//www.apple.com/uk/retail/geniusbar/
Had you confirmed the location, in either Northern Ireland
or the 'non-UK' main section. Then proceed right to there.
Invoke the first reason why you are seeking direct contact
with Apple; not other 'vague' arguments. Get to business.
"Make a Genius Bar reservation at your nearest Apple Store for
in-person support, repairs with genuine Apple parts and more.
It’s simple — exactly how support should be. Get started
.The path you may want.
~might be unavailable.
How to report an unpleasant encounter with an Apple Store employee?
