a reply is listed to my query bit I am nnot allowed to see it - why?

Do you mean a post here? I see several for you at: Ziggyzig1’s Subscriptions - Apple Community

Perhaps specifically this one? Difficulty re-setting password on 2012 ma… - Apple Community

If you still have problems then you need to be more informative in your description of the issue such as what you are attempting and what happens (or says) when it fails.

<< I am not allowed to see it -  >>

How did you decide that?

The forum software has been a little cranky today.

You may be able to simply try again and get results.