iPhone 16 Plus with unusual Bluetooth, Wi-Fi, and personal hotspot behavior

iPhone 16 plus 128gb

was manufactured In September of ‘24 and purchased from the store in October of ‘24 currently running the newest software update 26.1


***** I do have a open investigation team with apple support, apple support supervisors, the tech team and their higher levels of knowledge ****


as far as I know(at least I haven’t heard any update so far) I’m the first person to bring forward these issues, possible it’s a bug in the new update and I only have to have the software removed and then added back…


OR…


Someone that’s close to me, has access to my phone, password, and and every single account or app, and website that my phone records..


My Bluetooth, WiFi , and personal hotspot will all turn on at random multiple times a day, this person knows my password to my iCloud/apple account (no matter how many times I change it, - if I don’t store the new one in the phone… one will be made for me and I won’t know it)


that being said every time I look I’m the only trusted device in my account to be able to log into and have the second authentication sent via my number or email..


however in the setting section under the recovery contact it’s showing (1) until you click on it and try to open it to see who that one is.. then it’s empty


trying to access my account via web and Turning on or off web access works like it’s suppose to…


unfortunately though I am not able to have the advance data protection turned on..


another settings issue I have is under accessibility settings.. when this other person is close by me or the phone trying to use this feature gives me a error message saying the feature is unavailable right now to ask a managed family account for help..

And when that person and or their device ( Andriod) are not around the feature to share th settings works as it should..

I have a personal email. And I’m not a child.. from what I can see under the VPN section.. it’s empty.. so no managed owner..


at first I had noticed that my notifications for SharePlay had been off, and so was the tracking notifications. Along with my email app


now those are on at times I will the green or orange circle dot in the top of my phone telling me it’s the camera or mic..


my hotspot symbol doesn’t light up when that other phone is around.. letting my know that someone has contacted to my device..


small noticeable clues I’ve been looking for.. battery drainage extra fast, slow or freezing/ lagging screen- when that other device is near, my phone speakers won’t play any sound that I’m trying to play, and my keyboard has a bright white light on one side and or the bottom of the screen..


[Re-Titled by Moderator]

Original Title: iPhone 1

Posted on Nov 26, 2025 12:03 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2025 6:37 PM

If you feel an unauthorized person/app is remotely using, controlling or monitoring your device, then that is possible only if you have done one or more of the following Don'ts...


  1. Don't hand over an iPhone to kids or to a stranger without Enabling Guided Access
  2. Don't share Apple IDs
  3. Don't Jailbreak
  4. Don't share sensitive information pertaining to your device
  5. Don't give in to Phishing
  6. Don't plug in your device in Airports and Public places through third-party cables and trust the device. Beware of Juice Jacking. (Especially in India)
  7. Don't leave your iPhone unlocked and unattended in public places like offices, schools, malls, etc.


If one of the above is true then quickly change the Apple ID Password and Return iPhone settings to their defaults.


  1. Immediately change your Apple ID password
    1. Go to Settings → [your name] → Sign-In & Security → Change Password.
    2. This signs out anyone using your account.
  2. Enable Two-Factor Authentication (if not already): Same menu → Two-Factor Authentication → Turn On.
  3. Check for any unknown devices linked to your account:
    1. Settings → [your name] → Devices.:
    2. If you see anything you don’t recognize, tap it → Remove from Account.
  4. Check for unknown profiles or device management:
    1. Settings → General → VPN & Device Management.
    2. If you see a profile you didn’t install, tap it → Remove Profile.
  5. Check Accessibility & Screen Sharing settings
    1. Settings → Accessibility → Switch Control, Voice Control, or Remote Control — turn off anything you didn’t set up.
    2. Settings → General → AirPlay & Handoff → make sure AirPlay is set to Ask or Never Automatically.
  6. Sign out of iCloud everywhere and reset
    1. Go to Settings → [your name] → Sign Out (you’ll need your password).
    2. Then back up your photos to iCloud or your computer.
    3. Go to Settings → General → Transfer or Reset iPhone → Erase All Content and Settings.:
    4. Set it up as a New iPhone (not from a backup), so nothing suspicious is restored.
  7. Update iOS: Always keep the latest iOS version for security fixes.


If a person has ever had your passcode, they could’ve installed something quietly — so the full erase and setting up as new is the safest option. How to factory reset your iPhone, iPad, or iPod touch



Keep the iPhone updated to the latest iOS always and never Jailbreak. That's it.


iOS / iPadOS devices cannot be hacked or infected with Viruses / Malware / Spyware *** unless you have intentionally downloaded spurious software or unauthorized apps directly from the internet and installed them on your device, and/or have Jailbroken


It (Hacking) also depends on how careful you are in sharing sensitive and valuable information pertaining to your iPhone such as Passcode, Password, etc with your friends and family members.


Be judicious when sharing the device's sensitive and valuable information with friends and family members.



**The primary reason for this is Sandboxing. All third-party apps are “sandboxed”, so they are restricted from accessing files stored by other apps or from making changes to the device. Sandboxing is designed to prevent apps from gathering or modifying information stored by other apps.


Security of runtime process in iOS and iPadOS - Apple Support



The sandbox on an iPhone is a security feature that creates a restricted environment for each app to run in isolation from other apps and the operating system. It is a core component of iOS's security architecture and plays a crucial role in making iPhones more secure.



If you doubt the authenticity of the information provided earlier, you have two alternatives:

  1. Report the hacking incident to local law enforcement authorities and actively pursue the case.
  2. Accept the credibility of the information; it is impervious to hacking. Just as some individuals hold unconventional beliefs, such as a flat Earth or moon landing denial, one has the freedom to believe in anything. The choice ultimately rests with you in this open and free world.


7 replies
Question marked as Top-ranking reply

Nov 26, 2025 6:37 PM in response to StayWild_923

If you feel an unauthorized person/app is remotely using, controlling or monitoring your device, then that is possible only if you have done one or more of the following Don'ts...


  1. Don't hand over an iPhone to kids or to a stranger without Enabling Guided Access
  2. Don't share Apple IDs
  3. Don't Jailbreak
  4. Don't share sensitive information pertaining to your device
  5. Don't give in to Phishing
  6. Don't plug in your device in Airports and Public places through third-party cables and trust the device. Beware of Juice Jacking. (Especially in India)
  7. Don't leave your iPhone unlocked and unattended in public places like offices, schools, malls, etc.


If one of the above is true then quickly change the Apple ID Password and Return iPhone settings to their defaults.


  1. Immediately change your Apple ID password
    1. Go to Settings → [your name] → Sign-In & Security → Change Password.
    2. This signs out anyone using your account.
  2. Enable Two-Factor Authentication (if not already): Same menu → Two-Factor Authentication → Turn On.
  3. Check for any unknown devices linked to your account:
    1. Settings → [your name] → Devices.:
    2. If you see anything you don’t recognize, tap it → Remove from Account.
  4. Check for unknown profiles or device management:
    1. Settings → General → VPN & Device Management.
    2. If you see a profile you didn’t install, tap it → Remove Profile.
  5. Check Accessibility & Screen Sharing settings
    1. Settings → Accessibility → Switch Control, Voice Control, or Remote Control — turn off anything you didn’t set up.
    2. Settings → General → AirPlay & Handoff → make sure AirPlay is set to Ask or Never Automatically.
  6. Sign out of iCloud everywhere and reset
    1. Go to Settings → [your name] → Sign Out (you’ll need your password).
    2. Then back up your photos to iCloud or your computer.
    3. Go to Settings → General → Transfer or Reset iPhone → Erase All Content and Settings.:
    4. Set it up as a New iPhone (not from a backup), so nothing suspicious is restored.
  7. Update iOS: Always keep the latest iOS version for security fixes.


If a person has ever had your passcode, they could’ve installed something quietly — so the full erase and setting up as new is the safest option. How to factory reset your iPhone, iPad, or iPod touch



Keep the iPhone updated to the latest iOS always and never Jailbreak. That's it.


iOS / iPadOS devices cannot be hacked or infected with Viruses / Malware / Spyware *** unless you have intentionally downloaded spurious software or unauthorized apps directly from the internet and installed them on your device, and/or have Jailbroken


It (Hacking) also depends on how careful you are in sharing sensitive and valuable information pertaining to your iPhone such as Passcode, Password, etc with your friends and family members.


Be judicious when sharing the device's sensitive and valuable information with friends and family members.



**The primary reason for this is Sandboxing. All third-party apps are “sandboxed”, so they are restricted from accessing files stored by other apps or from making changes to the device. Sandboxing is designed to prevent apps from gathering or modifying information stored by other apps.


Security of runtime process in iOS and iPadOS - Apple Support



The sandbox on an iPhone is a security feature that creates a restricted environment for each app to run in isolation from other apps and the operating system. It is a core component of iOS's security architecture and plays a crucial role in making iPhones more secure.



If you doubt the authenticity of the information provided earlier, you have two alternatives:

  1. Report the hacking incident to local law enforcement authorities and actively pursue the case.
  2. Accept the credibility of the information; it is impervious to hacking. Just as some individuals hold unconventional beliefs, such as a flat Earth or moon landing denial, one has the freedom to believe in anything. The choice ultimately rests with you in this open and free world.


Nov 26, 2025 6:37 PM in response to StayWild_923

StayWild_923 wrote:


trying to access my account via web and Turning on or off web access works like it’s suppose to…

unfortunately though I am not able to have the advance data protection turned on..

Hack or Prank?


It is highly unlikely that skilled hackers would choose to invest their time and resources into monitoring an unknown person's device and making calls. Firstly, hacking requires a certain level of expertise, knowledge, and tools, which can be quite valuable assets. A proficient hacker typically has a specific agenda, such as gaining unauthorized access to sensitive information, financial gain, or advancing their own personal or political interests.


Monitoring your iPhone would not yield any substantial benefits for a hacker. It would be a trivial and unproductive pursuit that lacks any significant value or purpose. Additionally, hacking activities are often motivated by tangible gains, such as financial rewards, access to valuable data, or the ability to manipulate systems for personal or ideological motives. Monitoring someone's device or making calls would not offer any meaningful advantage or serve a legitimate purpose but pranks would.


Moreover, hacking is an inherently risky activity that can have serious legal consequences. Engaging in unauthorized access, surveillance, or invasion of privacy is illegal in most jurisdictions. Skilled hackers typically operate with more calculated precision, targeting high-value entities or systems that present greater opportunities for achieving their objectives. The risks associated with hacking a device would far outweigh any potential benefits, making it an illogical and unprofitable endeavor.


In summary, hackers typically focus their efforts on more lucrative targets that align with their motives and offer substantial rewards. Investing time and resources into monitoring a device would be an inefficient and unproductive use of their skills, knowledge, and tools.


To protect your devices and personal information, it is crucial to follow good security practices such as using strong and unique passwords, keeping your software up to date, being cautious with email attachments and links, and ensuring that your devices have appropriate security measures in place.



On your iPhone, iPad, or iPod touch: Go to Settings > your name > Password & Security.Tap Turn On Two-Factor Authentication. Then tap Continue and follow the onscreen instructions.


Two-factor authentication for Apple ID - Apple Support (IN)



Beware of Phishing!: Be careful and be smart to --> Recognize and avoid phishing messages, phony support calls ...

It (Phishing) may appear as the image given below.




Gain control of your Apple ID

If your Apple ID password has been changed by someone else, reset your password. Go to appleid.apple.com to update any personal or security information that isn't correct or that you don't recognize.27-Mar-2023


If you think your Apple ID has been compromised

Nov 26, 2025 6:38 PM in response to StayWild_923

StayWild_923 wrote:


My Bluetooth, WiFi , and personal hotspot will all turn on at random multiple times a day, this person knows my password to my iCloud/apple account (no matter how many times I change it, - if I don’t store the new one in the phone… one will be made for me and I won’t know it)

When Airplane Mode is activated, any previous action of manually enabling the WiFi will consistently be replicated each time Airplane Mode is switched on. This means that if you've turned on the WiFi after activating Airplane Mode, that specific action will be repeated automatically whenever you toggle Airplane Mode on again. Essentially, the system remembers and reinstates the state of the WiFi that was set before entering Airplane Mode, ensuring that the WiFi behavior remains consistent whenever you use Airplane Mode.


This is true for Bluetooth too.

Nov 26, 2025 6:36 PM in response to StayWild_923

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.



Remember, the right question often leads to the solution!



Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: OS — iOS 26, About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



Nov 27, 2025 4:24 AM in response to StayWild_923

I never used the term “hacked” Apple devices are top of the line in cyber security hardware being breeched,


the whole team of support higher ups that are working in my case can’t make any sense of it.


they have seen me get to get screen remotely and see for themselves that what I’m saying is exactly that


the phone is only a year old, but I didn’t have any issues like this until the new 26.1 update came out so we plan to remove the update and install it again to see if that help.

but without on knowing how the “peeper” is able to do it there no way to be able to stop it from happening again.


I have made several account emails, change the password regularly,

iPhone 16 Plus with unusual Bluetooth, Wi-Fi, and personal hotspot behavior

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.