Siri on HomePod mini reports internet connection issues

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Level 1

12 points

Siri on HomePod mini reports internet connection issues

Siri on Homepod mini keeps telling me "i am having trouble connecting to the internet". Homepod does not have any problem connecting to the internet: I can play Apple Music, can stream sound from my other devices, including Apple TV (in fact, it uses homepod as audio output with no issues), two macs, iPad and iPhone. I can also see/control homepod in home app, set alarms. timers, etc. It's only Siri who acts up. Restart fixes it from about few minutes to few days, and then it all starts over. I do not remember that happening in the past and I suspect it started with 26.1 update. Should I wait for fix, is it known issue? I see a lot of people complaining about Siri on different devices, including ones where you can be 300% certain it has strong internet connection. Another homepod in same setup on same network doesnt seem to have this problem. Before I try to reset and re-setup homepod I thought it may be good idea to check if there is simplier fix.

Posted on Nov 26, 2025 7:46 AM

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Answer 1

Vancouver22

Level 8

37,622 points

Dec 6, 2025 7:02 PM in response to ancie67

It’s been an issue that they do this from time to time long before OS26. The solution I use is to unplug it for 10 seconds and/or reboot the wifi modem. The latter will clear any glitches on the line. It’s not related to Siri just because Siri is the one telling you this. The HomePod goes offline.

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Answer 2

ancie67 Author

Level 1

12 points

Dec 1, 2025 5:32 AM in response to Vancouver22

Thank you for not reading original post and providing totally useless and irrelevant response.

As I clearly outlined in original post:

No, this is not temporary issue, once started it persists until homepod is restarted, fixing it for short period of time, until it reoccurs.
No, this is not connectivity issue as Siri is the only service acting up on only this device.

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Answer 3

Vancouver22

Level 8

37,622 points

Nov 30, 2025 12:03 AM in response to ancie67

It’s a temporary issue if internet connection is interrupted briefly at the very moment you might summon Siri. Nothing to worry about.

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Answer 4

ancie67 Author

Level 1

12 points

Dec 8, 2025 1:00 AM in response to ancie67

UPDATE:The problem is with device registration with Apple Cloud Services. Seems sometimes it could create more than one registration for same device (issue is not limited to Homepod) and then confuses which one should be used (service expects old key, device presents new one -> communication fails).

SOLUTION/FIX: Reset the device, or de-register it from service (turn service, like imessage, facetime or AI off) and wait at least 24 hours. Then set up/register device for service again.

It's now 4+ days and everything works just fine, Siri does not "have problem accessing the internet" anymore.

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