How do I recover access to a locked iCloud email account?

Hello,

I can’t access the iCloud email I was using before I changed phones. I’ve forgotten the password and it seems like the account is locked as well. How can I check the emails in that old account?


[Re-Titled by Moderator]

Original Title: Cannot

iPhone 7, iOS 13

Posted on Nov 22, 2025 4:39 AM

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Question marked as Top-ranking reply

Posted on Nov 22, 2025 5:21 AM

If your account has been disabled for “security reasons” the solution is to reset your password as outlined in this document: If you forgot your Apple Account password - Apple Support

If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. More detail in —> Activation Lockout Issues - Apple Community For additional assistance from Apple Security, read: Contact Apple Support - Apple Support



1 reply
Question marked as Top-ranking reply

Nov 22, 2025 5:21 AM in response to 零二

If your account has been disabled for “security reasons” the solution is to reset your password as outlined in this document: If you forgot your Apple Account password - Apple Support

If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. More detail in —> Activation Lockout Issues - Apple Community For additional assistance from Apple Security, read: Contact Apple Support - Apple Support



How do I recover access to a locked iCloud email account?

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