Unable to purchase or watch specific movies

I'm unable to purchase certain movies. When I go to purchase/rent the movie, all I have is a "Resume" button, and when clicking the button to play the content, I (obviously) get an error message stating that I do not have the access to watch the content. However, the Purchase button does not show the price of the movie, and instead says that I have purchased it. This is only on some movies, and in this specific example it is a movie (Wicked) that I have never rented or tried to purchase before. I haven't been able to find any information relating to this issue where a movie exists in a superposition where I can't watch it because I haven't bought it, but I also somehow have purchased it. Signing in/out does nothing, and this is consistent across multiple devices (iPad Mini 6th Gen on iPadOS26, iPhone 15 Pro on iOS26, M2 Macbook Pro on Sequoia 15.6, and my AppleTV, unsure of generation or OS.) Any help at all is appreciated.

MacBook Pro 13″, macOS 15.6

Posted on Nov 19, 2025 10:00 AM

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Unable to purchase or watch specific movies

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