Forgot an Apple ID password and had lost the phone number that had been registered at the start

hey, my sibling forgot his Apple ID password of iPhone 8 and he doesn’t have the phone number he had used to sign in his Apple ID account. What can we do to retain our iPhone free from Apple Account


Posted on Nov 18, 2025 9:59 AM

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Posted on Nov 18, 2025 10:10 AM

If you don't receive your verification or reset email, read this Apple Support article: If you didn’t receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account." Also check your junk mail.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. This is a multi-step process. More detail in —> Activation Lockout Issues - Apple Community and My Apple ID is locked, how do I fix it? - Apple Community


1 reply
Question marked as Top-ranking reply

Nov 18, 2025 10:10 AM in response to aineamaani

If you don't receive your verification or reset email, read this Apple Support article: If you didn’t receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account." Also check your junk mail.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. This is a multi-step process. More detail in —> Activation Lockout Issues - Apple Community and My Apple ID is locked, how do I fix it? - Apple Community


Forgot an Apple ID password and had lost the phone number that had been registered at the start

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