Problem with asking password in app store.

On iPhone 13, apple is still asking me to put in password when downloading. I have every settings to off that requires password and still it asks me password. Thank you.

Posted on Nov 16, 2025 5:38 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 17, 2025 10:53 AM

From:

Require a password for purchases in the App Store and other Apple services - Apple Support

About turning off password protection

- You can't completely turn off password protection for paid items on your iPhone, iPad, or computer. On Apple TV, you can turn off password protection for both free and paid items.

- If you enabled Touch ID or Face ID for App Store and iTunes Store purchases, you'll be asked to use Touch ID or Face ID for every download, even if the item is free.


2 replies
Question marked as Top-ranking reply

Nov 17, 2025 10:53 AM in response to lukloriure11

From:

Require a password for purchases in the App Store and other Apple services - Apple Support

About turning off password protection

- You can't completely turn off password protection for paid items on your iPhone, iPad, or computer. On Apple TV, you can turn off password protection for both free and paid items.

- If you enabled Touch ID or Face ID for App Store and iTunes Store purchases, you'll be asked to use Touch ID or Face ID for every download, even if the item is free.


Problem with asking password in app store.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.