4K content fails to play on Apple TV 4K with Spectrum TV app

I have an ATV 4k and when I try to watch a 4k channel on the Spectrum TV app (I know hahaha) I get an error message 4k failed to play, playing in HD or along those lines. I have my video settings set to 4k SDR and match range and frame rate turned on. For a while there was an issue with the Disney+ app not switching over to HDR or Dolby Vision, they finally put out an update that fixed it, wonder if the same sort of thing is going on with Spectrum app. Wasn't sure if anybody else was having the same issue. Thanks