apple pay not work on ios 26.1. I don’t add my card on Apple Pay

Hello, I'm from Poland and I can't add a card through Apple Pay, nor can I add it through my bank. In another app, it says NFC is disabled. The problem started when I transferred items from my old iPhone to my new one with iOS 26.1.

iPhone 14 Pro, iOS 26

Posted on Nov 11, 2025 7:36 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2025 7:51 AM

Your NFC module needs to be checked and confirmed operational before we can proceed. You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

1 reply
Question marked as Top-ranking reply

Nov 11, 2025 7:51 AM in response to Mikolaj_Skrzypek

Your NFC module needs to be checked and confirmed operational before we can proceed. You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

apple pay not work on ios 26.1. I don’t add my card on Apple Pay

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