Connecting old Apple TV to iCloud

my old Apple TV will not connect to iCloud


[Re-Titled by Moderator]

Original Title: Old Apple TV compatibility

Posted on Nov 9, 2025 7:48 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 9, 2025 8:14 PM

For the legacy models Apple TV box (2nd and 3rd generation from 2010-2013) [A1378, A1427, A1469], the iCloud services are unfortunately no longer supported. iCloud has changed beyond the capabilities of the system software on these older models. You can keep using the remaining functionality, but not iCloud services. iCloud services are supported on the 2015 and later models [A1625 and later].

Also see: discussions.apple.com/thread/255664587



Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support

2 replies
Question marked as Top-ranking reply

Nov 9, 2025 8:14 PM in response to BruceRC

For the legacy models Apple TV box (2nd and 3rd generation from 2010-2013) [A1378, A1427, A1469], the iCloud services are unfortunately no longer supported. iCloud has changed beyond the capabilities of the system software on these older models. You can keep using the remaining functionality, but not iCloud services. iCloud services are supported on the 2015 and later models [A1625 and later].

Also see: discussions.apple.com/thread/255664587



Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support

Connecting old Apple TV to iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.