Accessibility Keyboard phantom layer issue on MacBook Pro

Dear Apple Support Team, 


I'm heavily dependent on the Accessibility Keyboard due to mobility limitations (c3/c4 SCI), but it's become totally unusable. I use a sixteen-inch MacBook Pro, M-2 Max, 64GB, on Tahoe 26.1, the latest version. The accessibility keyboard leaves a phantom layer after it's dismissed. Think of it like the keys are still painted on the screen, invisible to me but not to macOS. So anywhere that layout once sat, a simple mouse click turns into... well, a keypress. Doesn't matter the app: Safari, Notes, Finder-nothing's safe. Open Notes, click below where the keyboard floated? It spits out letters instead. Hover over a link in Safari? Bam, it types or presses whatever key lives under there. I've reset keyboard settings, rebooted in safe mode, even nuked preferences-ghost stays. 


I've attached a video: watch my cursor hit empty space and watch how it writes or scrolls or just makes that space unusual. Even changing the keyboard size affects that specific area of the screen as you can see. I depend on this tool every day; without it I'm stuck. Thanks.


Video:


https://youtu.be/t5ft-mfcowQ



[Re-Titled by Moderator]

Original Title: keyboard

MacBook Pro 16″

Posted on Nov 7, 2025 5:25 AM

Reply
5 replies

Nov 7, 2025 1:05 PM in response to ak1956

ak1956 wrote:

Hello PatricoEscobar

This probably does not help much, but I am not seeing the same behaviour on my setup. MacBook Air M4, 2025 with Tahoe 26.1

Can you tell me - how are you dismissing the keyboard before you see the phantom layer?

Via hot-corners, I take my cursor to one of the corners of the screen and the keyboard disappears to that specific corner. If I dismiss via minimize (-) phantom keyboard is not an issue.

Accessibility Keyboard phantom layer issue on MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.